Hello! Sign In

NOTICE: 

We are temporarily experiencing service level changes.

At this time our phone service is closed and voicemails will not be monitored.

If you require assistance, please email help@canex.ca.

Monday to Friday, 8:00 a.m. to 4 p.m. EST

We will respond on a priority basis. Please do not send multiple emails for the same inquiry as this will further delay our response time.

We appreciate your patience and understanding.

The easiest way to resolve your issue or question is by emailing us. We will do our best to respond to you in a timely manner.

Email Us: service@cfmws.com

Please include your preferred contact information and a descriptive message.

 

If you wish to speak with us, one of our Customer Care Agents would be happy to help:

1-877-441-6161

 

Hours of Operation

Monday - Friday: 9am - 9pm EST.
Saturday - Sunday: 9am - 5pm EST


CANEX Headquarters

 

4210 Labelle Street
Ottawa, Ontario K1A 0K2
1-877-441-6161
Fax: 613-996-5661

CANEX Rewards Program 1-877-748-8230

Customer Comments and Feedback

Contact Our Stores

Inquiries about your CANEX Credit Plan - Please contact the National Accounts Receivable Office at NARO1@cfmws.com​ or 1-866-930-1799. ​​​​​​

Welcome to CANEX.ca, Canada’s Military Store!

As a proud division of the Canadian Forces Morale and Welfare Services, CANEX has developed this exclusive shopping website to better serve the retail needs of the Canadian Armed Forces (CAF) Community.

By clicking here, you confirm that you are a member of the Canadian Armed Forces or part of the extended CAF community.

Search engine powered by ElasticSuite