CANEX Routing Guide
SHIPPING INSTRUCTIONS
- This guide is provided to ensure that merchandise purchased by CANEX is mailed/shipped by the most economical means consistent with required delivery dates. Our Store Locator can be found on-line.
- All shipping instructions on pages 1-3 apply to FOB warehouse suppliers only, except if the supplier has their own economical means of shipping which have been approved by the appropriate Category Manager.
- All FOB destination suppliers (prepaid) should use the CANEX Routing Guide for CANEX addresses and contact found on pages 4-10. Prepaid suppliers are responsible for shipping charges to Goose Bay, NF.
- It is imperative that the shipping instructions in this guide or on each purchase order be followed exactly.
NOTE: The only transportation companies approved by CANEX are: Canada Post Commercial Parcel Services, Purolator Inc., Clarke Transport (east/west) and TST-CF Express (Ontario/Québec). Failure to follow these instructions will result in excess charges being charged back to the supplier.
PARCEL POST
Please visit the Canada Post site directly for specifications for shipping via Parcel Post.
PUROLATOR
Ship to CANEX locations
- If your business does not currently have a Purolator Account, visit www.purolator.com to create an account;
- Submit your Purolator Username and the name of your contact at CANEX Headquarters via e-mail to Admin.CANEX@cfmws.com;
- You will receive confirmation that access to the CANEX Address Book is complete;
- When processing a shipment, choose “Bill To: Receiver”
Please Note: Purolator E-Ship Server (ESS):
Suppliers using Purolator E-Ship Server (ESS) must contact Admin.CANEX@cfmws.com for further instructions.
For shipments of a single piece or multiple pieces to any one location:
Ground
- Maximum weight per Item: 70 lb (approx. 32 kg)
- Maximum length per item: 47” (approx. 119 cm)
- Maximum size [calculated as length + (2 x width) + (2 x height)]: 165” (approx. 419 cm)
- Maximum weight per Shipment: Unlimited
- Maximum pieces per Shipment: Unlimited
NOTES:
It is imperative that the CANEX store number be noted at the end of the Customer name on all waybills (i.e. CANEX ExpressMart #4230 or CANEX SuperMart #4330).
In special circumstances, Purolator will accept packages of up to 150 lb (68 kg) and 120 inches (305 cm) in length, however surcharges will apply. This option is only to be used when no other viable shipping options are available.
Merchandise shipped via Purolator is not to be insured (declared value) unless specified otherwise on the CANEX Purchase Order.
CLARKE TRANSPORT/TST-CF EXPRESS
The transportation of goods, which are greater in size and weight than the maximum allowed by Parcel Post and Purolator, are to be shipped via the following means:
| Freight Carrier | To |
| Clarke Transport |
All CANEX locations in British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick and Nova Scotia. Goose Bay, NL – see special instructions on page 3. |
| TST-CF Express |
All locations in Ontario and Québec. Goose Bay, NL – see special instructions on page 3. |
EXCEPTIONS
Customer owned items such as repairs or small valuable parcels such as jewellery etc., must be insured and shipped via registered mail or an alternate method, which provides for signature.
Unless otherwise indicated:
a. All shipments must be addressed to the appropriate mailing or shipping address indicated in this Guide, commencing on page 4;
b. All Clarke Transport and TST-CF Express waybills, invoices, statements, etc., are to be sent to the individual CANEX stores receiving the merchandise;
c. All waybills must indicate number of pieces, weight and cube; and
d. All regular shipments are not to be insured. Therefore, value must not be recorded on waybills. If value is recorded and the shipment is insured, prior approval must be obtained from the CANEX Category Manager.
US SHIPMENTS
For US shipments, where CANEX has authorized to be the importer:
Livingston International, Customs Specialist
Contact: Chris Carruthers
Phone: 613-521-4751 ext. 56208
Fax: 613-738-1619
ccarruthers@livingstonintl.com
NATEX
Special routing instructions are recorded for NATEX, Germany (page 11).
SPECIAL INSTRUCTIONS FOR 5 WING GOOSE BAY – FOB WAREHOUSE
(N/A for Suppliers with FOB Prepaid – see Para 3 above)
All CANEX purchase orders will indicate one of the following methods to use to transport merchandise to 5 Wing Goose Bay. Please ensure shipment weight and size guidelines as recorded on page 1 are followed. (Suppliers with FOB prepaid are responsible for freight all the way to Goose Bay):
METHOD # 1 – VIA PARCEL POST
Small parcels are to be shipped via PARCEL POST.
METHOD # 2 – VIA PUROLATOR
Small parcels are to be shipped via PUROLATOR.
METHOD # 3 – VIA MORNEAU Sego
Main Terminal:
902, rue Philippe-Paradis,
Québec (Québec) G1N 4E4
Telephone: 418-527-5687 for instructions re weight and size restrictions prior to shipments
For furtherance and invoice to:
CANEX
5 WING GOOSE BAY
PO BOX 370 STN C
GOOSE BAY NL A0P 1C0
(Swipe left to view more info)
| MAILING ADDRESS | SHIPPING ADDRESS | TELEPHONE/FACSIMILE/E-MAIL | |
| CANEX HEADQUARTERS | |||
| 0000 |
4210 LABELLE STREET |
4210 LABELLE STREET |
1-877-441-6161 |
| CFB ESQUIMALT | |||
| 4400 |
CANEX SUPERMART |
CANEX SUPERMART |
250-388-6428 (T) |
| 4401 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
250-478-4012 (T) |
| 19 WING COMOX | |||
| 4390 |
CANEX RETAIL |
CANEX RETAIL |
250-339-5553 (T) |
| GARRISON EDMONTON | |||
| 4320 |
CANEX RETAIL |
CANEX RETAIL |
780-973-4527 (T) |
| 4321 |
CANEX EXPRESSMART PLUS |
CANEX EXPRESSMART PLUS |
780-973-3391 (T) |
| 4322 |
CANEX LIQUORMART |
CANEX LIQUORMART |
780-973-7166 (T) |
| 4 WING COLD LAKE | |||
| 4330 |
CANEX RETAIL |
CANEX RETAIL |
780-594-3376 (T) |
| CFB/ASU WAINWRIGHT | |||
| 4370 |
CANEX SUPERMART |
CANEX SUPERMART |
780-842-1363 (Local 1281) (T) |
| CFB SUFFIELD | |||
| 4360 |
CANEX SUPERMART PLUS |
CANEX SUPERMART PLUS |
403-544-5563 (T) |
| 15 WING MOOSE JAW | |||
| 4340 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
306-693-6668 (T) |
| CFB SHILO | |||
| 4350 |
CANEX SUPERMART PLUS |
CANEX SUPERMART PLUS |
204-765-2343 (T) |
| 17 WING WINNIPEG | |||
| 4375 |
CANEX RETAIL |
CANEX RETAIL |
204-833-2500 (T) |
| CFB BORDEN | |||
| 4230 |
CANEX RETAIL |
CANEX RETAIL |
705-424-1801 (T) |
| CDTC MEAFORD | |||
| 4240 |
MEAFORD SUPERMART |
MEAFORD SUPERMART |
519-538-1371 (Local 6520) (T) |
| 8 WING TRENTON | |||
| 4280 |
CANEX SUPERMART |
CANEX SUPERMART |
613-394-0001 (T) |
| CFB KINGSTON | |||
| 4260 |
CANEX RETAIL |
CANEX RETAIL |
613-544-6110 (T) |
| ROYAL MILITARY COLLEGE | |||
| 4270 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
613-549-3718 (T) |
| GARRISON PETAWAWA | |||
| 4307 |
CANEX SUPERMART |
CANEX SUPERMART |
613-687-5595 (T) |
| 4302 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
613-687-6326 (T) |
| 22 WING NORTH BAY | |||
| 4250 |
CANEX SUPERMART |
CANEX SUPERMART |
705-494-2011 (Local 2282) (T) |
| CFSG (OTTAWA-GATINEAU) | |||
| 4292 |
NATIONAL DEFENCE HQ |
NATIONAL DEFENCE HQ |
613-232-0191 (T) |
| 4290 |
CANEX RETAIL |
CANEX RETAIL |
613-741-4888 (T) |
| 4297 |
CANEX-9 |
CANEX-9 |
613-901-1041 (T) |
| 4298 |
CANEX-5 |
CANEX-5 |
613-901-5090 (T) |
| BASE VALCARTIER | |||
| 4161 |
CANEX GROCERY |
CANEX GROCERY |
418-844-3751 (T) |
| 4162 |
CANEX EXPRESSMART PLUS |
CANEX EXPRESSMART PLUS |
418-844-3668 (T) |
| 4160 |
CANEX RETAIL |
CANEX RETAIL |
418-844-3678 (T) |
| 3 WING BAGOTVILLE | |||
| 4180 |
CANEX EXPRESSMART PLUS |
CANEX EXPRESSMART PLUS |
418-677-4000 (Local 7537) (T) |
| SAINT JEAN GARRISON | |||
| 4190 |
CANEX SUPERMART |
CANEX SUPERMART |
450-358-7626 (T) |
| CFB HALIFAX | |||
| 4102 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
902-422-2249 (T) |
| WINDSOR PARK | |||
| 4100 |
CANEX RETAIL |
CANEX RETAIL |
902-465-5414 (T) |
| 12 WING SHEARWATER | |||
| 4101 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
902-466-2303 (T) |
| CFS ST. JOHN’S | |||
| 4134 |
CANEX EXPRESSMART |
CANEX EXPRESSMART |
709-733-3790 (T) |
| 14 WING GREENWOOD | |||
| 4140 |
CANEX RETAIL |
CANEX RETAIL |
902-242-3602 (T) |
| 5 CDSB GAGETOWN | |||
| 4110 |
CANEX SUPERMART |
CANEX SUPERMART |
506-357-2050 (T) |
| 5 WING GOOSE BAY | |||
| 4130 |
CANEX SUPERMART All CANEX purchase orders for shipment to 5 Wing Goose Bay will indicate the specific shipping method to be used. Shipping methods are detailed on pages 2 and 3. |
CANEX SUPERMART |
709-896-8243 (T) |
NATEX
(Swipe left to view more info)
| MAILING ADDRESS | TELEPHONE/FACSIMILE/E-MAIL | SHIPPING ADDRESS |
| Mailing address for correspondence and small parcels only: |
Delivery terms for suppliers as per instructions on Purchase Orders:
OCEAN FREIGHT DSV AIR & SEA INC. For furtherance to: NATEX, Germany shipment must include:
SUPPLIERS ARE TO OBTAIN A BOOKING NUMBER FROM MR. RIFFATH HAFFEEL AT DSV AIR & SEA INC. PRIOR TO SHIPPING Tel: 514-940-0613 Note: If a shipment arrives at Transplus Warehouse/DSV without a Booking Number, it will be refused.
AIR FREIGHT Air freight shipments will be arranged by NATEX/DSV. Suppliers will be notified of specific delivery instructions. |
|
| NATEX SLOT 4000 PO BOX 5053 STN FORCES BELLEVILLE ON K8N 5W6 |
011-49-2451-9152111 |
|
| NATEX OUTLETS | ||
| NATEX RETAIL STORE NATO AIRBASE TEVEREN GEBAUDE 296 52511 GEILENKIRCHEN GERMANY |
011-49-2451-48451314 |
|
| NATEX CONVENIENCE PLUS NATO AIRBASE TEVEREN GEBAUDE 70 52511 GEILENKIRCHEN GERMANY |
011-49-2451-6207259 |
|
| NATEX SERVICE GROUP NATO AIRBASE TEVEREN GEBAUDE 70 52511 GEILENKIRCHEN GERMANY |
011-49-2451-6207252 |
|
| NATEX WAREHOUSE NATO AIRBASE TEVEREN GEBAUDE 75 52511 GEILENKIRCHEN GERMANY |
011-49-2451-6207421 |
|
| AMSTO NATO AIRBASE TEVEREN GEBAUDE 74 52511 GEILENKIRCHEN GERMANY |
011-49-2451-9152111 |
|
REV: October 2023
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