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The easiest way to resolve your issue or question is by emailing us. We will do our best to respond to you in a timely manner.

Email Us: service@cfmws.com

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Hours of Operation

Monday - Friday: 9am - 9pm EST.
Saturday - Sunday: 9am - 5pm EST

CANEX Headquarters


4210 Labelle Street
Ottawa, Ontario K1A 0K2
Fax: 613-996-5661

CANEX Rewards Program 1-877-748-8230

Customer Comments and Feedback

Contact Our Stores

Inquiries about your CANEX Credit Plan - Please contact the National Accounts Receivable Office at NARO1@cfmws.com​ or 1-866-930-1799. ​​​​​​

Welcome to CANEX.ca, Canada’s Military Store!

As a proud division of the Canadian Forces Morale and Welfare Services, CANEX has developed this exclusive shopping website to better serve the retail needs of the Canadian Armed Forces (CAF) Community.

By clicking here, you confirm that you are a member of the Canadian Armed Forces or part of the extended CAF community.

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