|Tablets, Notebooks, Desktop computers, desktop components, drones, cameras camera lenses, gaming consoles and phones
||May only be returned within 14 days of purchase.
The extended return period for CFOne members does not apply.
|Products without a proof of purchase
||Items returned without a receipt in-store will be issued a CANEX gift card in the value of the lowest selling price the product was offered within the past 30 days
|Opened, damaged or not resalable condition products
||Products that are opened, damaged or are not in resalable condition may not be eligible for a refund or exchange. All returned products are subject to an inspection.
|Gifts or Bonus Items with Purchase
||Gifts or bonus items must also be returned, for the purchase to qualify for a refund.
|Ink cartridges, media, memory cards, software, DVDs, CDs, Headphones, and Earbuds
||May only be refunded, credited or exchanged if unopened. All products are subject to an inspection.
|Clothing, accessories and Footwear.
||Must be unworn and with the original tags
Online: We offer free return shipping on clothing and footwear products.
|Not returnable products
||These include the following:
• CANEX Gift Cards, Third Party Gift Cards and Pre-paid cards
• Long Distance cards and Cell phone cards
• Configured and customized products
• Downloadable software, microprocessors, video cards, & motherboards
• Custom sized jewelry
• Items of a personal nature (undergarments, bathing suits, jewelry, electric razors, women’s personal products, hair brushes & combs, personal fitness equipment & accessories etc.)
• Delivery Fees
• Final Sale, Floor Model and As-Is products
||Must be unopened and unused. All products subject to an inspection.
|Furniture, small electronics and Major Appliances.
||Must be unassembled and in the original packaging. All product subject to an inspection.
|ONLINE: grocery, supplements, coffee, meal replacements, protein bars, cleaning supplies and vitamins.
||Refund only, should product arrives damaged. No exchanges.