CANEX Price Match Policy
CANEX Price Match Promise
We shop the market to find you great brand name products at competitive prices! If you happen to find an identical item advertised elsewhere at a lower price, we will happily match it! Some conditions do apply.
Price Match Requirements:
- The item must be identical (brand, style number, barcode)
- The item must be in stock
- The retailer must be an authorized Canadian retailer with physical stores (no online only stores)
- The sale price must be active and clearly visible in a flyer or on the competitor’s website
What are the details to qualify?
- To qualify for a price match you must be an official CF One Member.
- The item must be identical including brand and model number. It must currently be in stock and available through an authorized retailer within Canada.
- The sale price must be active and verifiable on the competitor’s website or print advertisement. Canex reserves the right to verify the lower price prior to sale.
- You have up to 30 days from the original date of purchase to match a price for all brand name items.
What are CANEX’s Price Match Policy conditions?
The product you are comparing must meet the following criteria to qualify:
- Must have the exact same brand name and model number.
- Must be priced in Canadian Dollars and include all environmental fees, shipping costs, and other charges.
- Must be sold and shipped by a retailer and authorized dealer located within Canada.
Marketplace sellers on websites such as Bestbuy.ca*, Walmart.ca* or resellers such as eBay.ca do NOT qualify for price matches. We also do not price match with any advertised items on Amazon.ca or with group/club retailers such as Costco.
The product must be in stock, available for sale, and cannot be a limited time offer, pre-order, or available only in limited quantity.
CANEX does not offer any price matching during any promotional events, such as Black Friday, Cyber Monday and Boxing Day/Week promotions. We also do not price match perishable products such as fresh meat or produce.
The product’s price must not be less due to an advertising error, misprint, or special sale price**.
*Marketplace sellers allow third parties to sell products on their platform alongside their own product. We cannot verify whether marketplace sellers are authorized Canadian retailers therefore we are unable to price match anything sold by a marketplace seller. Items on Bestbuy.ca that are SOLD & SHIPPED by Best Buy and items on Walmart.ca that are SOLD & SHIPPED by Wal-Mart may still qualify for price matching if it meets all of the other requirements.
**Special pricing includes: Special & pre-orders, mail order offers, tax free events, scratch & save events, rebates, bounce back coupons or any rebate coupons, free or bonus offers, Original Equipment Manufacturer (OEM) prices, open box products, close-outs, liquidations, clearances, demos, floor model pricing, refurbished items, financing offers, as-is items, limited quantity items, limited time offers, discontinued or exclusive items, rewards or points programs, commercial and/or builder contract pricing, bid pricing, membership pricing, errors, pricing from online auctions, bid or retailer aggregator sites, or pricing not otherwise generally available to the public.
How to Price Match
In-store: At the point of purchase please provide the competitor’s print ad or link to their website, in order for us to verify the brand, model number & price.
On-Line: For items purchased on CANEX.ca, a price match can be completed after your order is created online. Please contact our team at canex.ca/contact with your order number and competitor’s ad information.
Welcome to CANEX.ca, Canada’s Military Store!
As a proud division of the Canadian Forces Morale and Welfare Services, CANEX has developed this exclusive shopping website to better serve the retail needs of the Canadian Armed Forces (CAF) Community.
By clicking here, you confirm that you are a member of the Canadian Armed Forces or part of the extended CAF community.