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B.C. Shipping Delays – Online Orders

The British Columbia government has declared a provincial state of emergency following severe flooding and landslides, causing widespread damage and road closures preventing ground access into and out of the province.  Due to these factors, CANEX.ca orders shipped to British Columbia may experience delays. To help alleviate some of the delays, CANEX will attempt to use air-shipping methods such as Canada Post Xpresspost or Purolator Express when available as recommended by the carriers. We will update this page as the situation changes, please contact our member care department if you have further questions.

 

Holiday Shipping Update

 

We are striving to ship your order within 1-2 business days. Please be aware Canada Post & Purolator are experiencing unprecedented parcel volumes and some delays may occur. We recommend placing any holiday orders as soon as possible to avoid any delays. Shipments to larger cities typically take 2-5 business days (transit time) and rural addresses may take 5-10 business days (transit time). While we can't guarantee your package will arrive before December 25th we will do everything to ensure it is shipped as quickly as possible.

 

Worried you will not receive your order in time for the holidays?

 

Select “Pick Up In Store” at checkout to collect your order at your local CANEX store. For more information visit https://www.canex.ca/en/in-store-pickup

 

Free Shipping Details


Signed-in CF1 members receive free shipping.


How To Qualify For Free Shipping

  • Sign in to your CF1 account on CANEX.ca
  • Add item(s) to your cart
  • Proceed to checkout

If you do not have a CF1 account please sign up here.


If you are having trouble signing-in to your existing CF1 account please contact our Member Customer Service Centre at 1-877-441-6161 (toll-free) or by email at Service@cfmws.com.

For more information please see our FAQ.

Welcome to CANEX.ca, Canada’s Military Store!

As a proud division of the Canadian Forces Morale and Welfare Services, CANEX has developed this exclusive shopping website to better serve the retail needs of the Canadian Armed Forces (CAF) Community.

By clicking here, you confirm that you are a member of the Canadian Armed Forces or part of the extended CAF community.