Hello! Sign In

Privacy Policy

What Do we Do With Your Information?

When you purchase products from our website, as part of the buying and selling process, we collect the personal information such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

You may opt out from receiving CANEX.ca emails at any time, by contacting us by email or mailing us at: CANEX 4210 Labelle Ottawa Ontario Canada K1J 1J8 Attention: CANEX.ca

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Links

When you click on links on our website, you may redirected to another site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.

CANEX.ca does not store any credit card information. All payments are securely processed through Chase Paymentech. Please review Chase Paymentech’s website and privacy policy for full details on how they securely process transactions and information.

Cookies

CANEX.ca utilizes cookies in order to serve you better.

Age of Consent

By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email or by mail at CANEX: 4210 Labelle Ottawa Ontario Canada K1J1J8 Attention: CANEX.ca

Welcome to CANEX.ca, Canada’s Military Store!

As a proud division of the Canadian Forces Morale and Welfare Services, CANEX has developed this exclusive shopping website to better serve the retail needs of the Canadian Armed Forces (CAF) Community.

By clicking here, you confirm that you are a member of the Canadian Armed Forces or part of the extended CAF community.

Search engine powered by ElasticSuite